- All tickets are non-refundable.
- Children must be supervised by their parents or guardian at all times. We cannot take responsibility at any time.
- Shoes must not be worn in the play area and socks must be worn.
- No food or drink can be brought into the centre with the exception of baby food. Food and drink can be purchased on site. There is a microwave to heat baby food if needed by the parents or guardians in the baby feeding station.
- Aggressive and abusive behaviour and language will not be tolerated at any time. If this happens you will be asked to leave immediately with no refund.
- Please report any accidents or injuries to the team immediately so it can be recorded and any first aid given.
- Do not remove any equipment or property from the centre.
- Imagination Town Ltd cannot be held liable for any loss or damage to personal property in the play centre.
- Please avoid bringing into the centre prams and buggies where possible, due to space however there is an area you can park them if needed.
- We ask that anyone who is unwell or has been in the last 48hours refrain from visiting until they are better to prevent the spread of infection.
- Any damages are to be reported to a member of staff. Any deliberate damage caused will need to be paid for.
- You are able to take pictures but only of your group. Imagination Town Ltd cannot be held accountable for any images posted on social media or public sites.
- Onsite parking is limited but there is plenty available on the Springfield business park. Imagination Town ltd take no responsibility for any loss or damage caused.
- Smoking including e-cigarettes is strictly prohibited within and outside the building.
- To avoid disappointment we encourage you to pre-book to guarantee a place. We do take walk-ins if there is space available, but you run the risk of being turned away if we are at full capacity for the session.
- CCTV is in operation inside and outside the premises. This is recorded for the Safety of everyone.
Rules of PlayMarkWalkerFord2019-04-30T08:51:42+00:00